No Nonsense Return Policy
We should have done this longer because we truly want you to feel comfortable and confident when shopping at Evolees. That is why we offer an easy, no-worries 100 day return policy. If you are not completely satisfied with your purchase (or even you do not need it) you may return it for a full refund (minus any shipping and/or gift packaging charges, if any) within 100 days of the original shipping date.
- Any item purchased from Evolees can be returned, but engraved items!
- The item must be returned in a new and unworn condition.
- The item being returned must have the jewelry tag attached
- Items which have been resized, updated and/or repaired do not qualify.
- You will be responsible for the return shipping cost
Love It Or Return It
To request a return, please fill out our Request Return Form. One of our customer service reps will follow up with you via email with instructions and return forms as well as an optional shipping label for a nominal charge (the cost of the label will be deducted from your refund). If you require assistance, please email us at firstname.lastname@example.org.
Upon receipt of your return, all items are inspected for signs of wear or damage prior to issuance of any refunds, replacements or credits. New and unworn condition means that there are no scratches, marks, or blemishes on the items. Additionally, items modified or re-sized by another jeweler are also not considered new. Upon acceptance of your return, a refund will be issued to the original form of payment. Any promotional gifts must also be returned with your returned item.
Any other Privacy questions please feel free to contact us.
Thanks for your reading!
The Evolees Team